Company Profile
HealthEast Care System
Company Overview
HealthEast Care System is the largest health care provider in the Twin Cities’ East Metro area. From prevention to cure, HealthEast meets the needs of the community with a blend of traditional medicine and integrative therapies.
Throughout our four acute care hospitals, 14 clinics, two outpatient surgery centers and a variety of other integrated services, HealthEast is dedicated to offering new technology and compassionate care. We’re guided by a rich, faith-based heritage and focused on the future.
Values
HealthEast values originate in the traditions of its sponsor organizations, forming the foundation for the Mission and Vision of the HealthEast Care System.
Life: Life is a gift to be valued highly
Compassion: Caring attends to physical, emotional and spiritual dimensions of persons
Respect: Each person is unique and deserving of respect
Community: We exist to serve our community
A Faith-Based Philosophy
By sustaining HealthEast's Christian heritage and identity, we provide compassionate service that respects the dignity of each person and welcomes all faith traditions, cultures and communities.
Our Mission
Rooted in Judeo-Christian values, our mission is high quality, compassionate, cost effective health care for the communities we serve. Learn more about HealthEast's mission...
Vision
Optimal health and well-being for our patients, our communities and ourselves.
Our Milestone Goal
Building on our benchmark performance, HealthEast will be a national leader in clinical quality, patient experience and cost effectiveness – the best value – by 2015.
Company History
HealthEast History
Here is just a sampling of HealthEast's accomplishments from the past 20 years.
1986
•HealthEast Care System is created by the merger of:
Health Resources (St. John's Eastside and St. John's Northeast Hospitals, Transportation, Maplewood Surgery Center, White Bear Lake Care Center, Pleasant Hill Care Center and TeleHealth)
Baptist Hospital Fund (Midway Hospital, Mounds Park Hospital, St. Paul Surgery Center, Kinderberry Hill Child Care Center)
Optional Care (now HealthEast Home Care)
Bethesda Lutheran Medical Center (now Bethesda Hospital)
Bethesda Lutheran Care Center (now Cerenity Care Center - Bethesda of South St. Paul) and Med Home.
1987
•Medical staff merges to create single HealthEast Medical Staff.
•Divine Redeemer Hospital joins HealthEast.
•St. Joseph's Hospital joins HealthEast.
•Mounds Park Hospital closes; services relocate to St. Joseph's Hospital.
•St. John's Eastside Hospital closes; services relocated to St. John's Northeast Hospital.
•The first expansion of St. John's Northeast Hospital.
1988
•HealthEast starts Passport Program for people age 55 and older.
•St. John's Hospital expands with ICU, 10 additional beds and new Physical and Respiratory Therapy.
•Bethesda Lutheran Hospital closes as an acute care facility.
1989
•Marian Center of Saint Paul opens in former Mounds Park Hospital.
•New Heart Care Center opens at St. Joseph's Hospital
•HealthEast receives exemption to consolidate patients with several chronic conditions at Bethesda.
1990
•HealthEast Care, Inc. starts.
•St. John's Hospital expands by 32 beds and builds new Maternity Care Center.
•Kinderberry Hill Child Care Center is sold.
1991
•Pain Care Center opens at Bethesda Hospital
1992
•Planning underway for MetroEast Program for Health; HealthEast gives $2 million endowment to start program.
•Second floor of Bethesda Rehabilitation Hospital is renovated for Rehab program.
1993
•Brain Injury Services opens at Bethesda.
•St. Joseph's Hospital's Maternity Care is remodeled.
•Department of Research and Medical Education is created.
1994
•HealthEast Clinics begins clinic acquisitions.
•St. John's Hospital is listed as one of the "Top 100 Hospitals."
•Divine Redeemer Hospital closes; services moved to St. Joseph's Hospital.
•Optimum Rehabilitation opens at former Divine Redeemer campus.
1995
•Transportation begins Retail Dispatch/Communication services.
•Parish Nurse program starts.
1996
•Clinics add another site bringing total to 15 clinics in 19 locations.
•Customer Advocacy Department is established.
•TeleHealth becomes OneCall (now Care Connection) and expands services.
•Macalester/Groveland Clinic opens as first non-acquired HealthEast clinic.
1997
•Midway Hospital discontinues inpatient services; outpatient services continue.
•St. John's Hospital begins $50 million expansion to campus.
•Groundbreaking for Woodwinds office building.
1998
•Eden Alternative philosophy in Senior Care is started.
•Groundbreaking for the new Woodwinds Health Campus and Outpatient Center.
•Radiology Department opens at St. John's.
•St. John's Hospital adds on to its Outpatient Center and Emergency Care Center.
•HealthEast Corporate Services relocates to Midway Campus.
•HealthEast changes its name to HealthEast Care System.
1999
•HealthEast acquires former Wilder Care Centers and Marian of St. Paul.
•Breast Care Center planning begins.
•Woodbury Clinic on Woodbury Health Campus opens.
2000
•Woodwinds Health Campus and Clinic opens
•The Pillars Hospice House opens
•Residence - South St. Paul opens.
•MetroEast Program for Health becomes independent.
•St. Joseph's Hospital lobby and first floor is remodeled.
2001
•HealthEast Vascular Center opens in the Gallery Professional Building in
St. Paul.
•Intensivist program begins at St. John's and Woodwinds Hospital.
2002
•HealthEast has its first group of nurses from the Philippines start.
•Bethesda opens Wold Memorial Wing
2003
•St. Joseph's Hospital celebrates its 150th anniversary!
•Bethesda Rehabilitation Hospital partners with Fairview-University Hospital to open a satellite location on the Fairview-Riverside campus.
•HealthEast Residence - Marian of Saint Paul opens.
•The Transitional Care Unit opens at HealthEast Residence on Humboldt.
•St. Joseph's Hospital acquires the first CyberKnife system in the upper Midwest.
•St. John's opens the Express Admit Unit.
•HealthEast Oakdale and White Bear Avenue clinics join in a new facility.
2004
•HealthEast launches the Women's HeartAdvantage program.
•St. John's Hospital is named to the "100 Top Hospitals" list by Solucient.
•St. John's Hospital expands the Prostate Cancer Care program by acquiring da Vinci technology.
•The HealthEast Bariatric Care program begins at St. Joseph's Hospital.
•HealthEast announces $70 million expansion and renovation for St. Joseph's Hospital
2005
•HealthEast Hospitals are awarded Joint Commission Primary Stroke Center Certification.
•St. John's TV show - Inside Health Care - makes its debut.
•St. John's and St. Joseph's hospitals are recognized among Solucient's Top 100 hospitals in the country.
•Online Childbirth Education launches.
•HealthEast Kidney Stone Institute opens and strives to raise the standard of care for stone sufferers.
•HealthEast performs first of four web casts - live surgery on the Internet
•HealthEast is named by The Business Journal as one of Great Places to Work in Minnesota for 2005.
•HealthEast Maternity Care is believed to be the first in the country to offer holistic care (healing touch, massage, soothing music, aromatherapy) for preemies.
•HealthEast Care System partners with the Benedictine Health System (BHS) of Duluth and Clement Manor and its sponsor, the School Sisters of St. Francis of St. Joseph's Convent in Milwaukee, to sponsor a new, independent senior care organization made up of the former HealthEast Senior Care facilities. The new company is named Cerenity Senior Care.
2006
•World-renown orthopedic surgeon performs a rare double-leg lengthening surgery at Woodwinds.
•Urologic surgeon at the HealthEast Kidney Stone Institute develops technique to revolutionize kidney stone treatment.
•St. Joseph's breaks ground for a new patient tower.
2007
•Level One Heart Care is implemented at St. Joseph's Hospital, reducing the time between arrival at the hospital and the beginning of angioplasty for patients having a heart attack.
•The National Brain Aneurysm Center (formerly HealthEast Neurovascular Institute) is the first Upper Midwest site to participate in clinical trials with the innovative Penumbra Stroke System, a minimally invasive procedure to open blood vessels closed by acute ischemic stroke.
•HealthEast Sleep Care opened a new center in Maplewood.
•Bethesda Hospital opens a unique Concussion Clinic to treat patients, especially athletes, who have sustained a concussion.
•Cancer services are centralized to create the integrated HealthEast Cancer Care Center at St. John's Hospital.
•Woodwinds adds eight beds to meet increasing community needs.
•HealthEast Pharmacies continues to add robotics to increase efficiency in dispensing medications.
2008
•Horizon Admin-Rx help medical professionals improve medication safety.
•Maplewood Surgery Center transitions to new joint venture ownership.
•Bethesda Hospital welcomes visits from politicians.
•Robert Sevenich, MD; Terrance Capistrant, MD; and Alvin Holm, MD, each received a Bethesda Millennium Award.
•Jean Orr, RN, HealthEast Home Care Manager of Quality and Education, is named new Clinical Director of Nursing for Home Care.
•Nadine Paitich named Home Care Executive.
•HealthEast Clinics recognized for excellent performance in care for patients with coronary artery disease.
•Lynne Lillie, MD, is named Woodwinds new medical director.
•HealthEast congratulates medical staff members mentioned in Mpls/St. Paul Magazine's 2007 Top Physicians list.
•HealthEast advances toward milestone goal, the benchmark for quality care in health care by
2010.
•HealthEast Foundation honors Donald Asp, MD, of HealthEast Medical Care for Seniors, and St. Paul Heart Clinic with its Physician Community Service Award.
2009
•HealthEast is named among the top 10 of all U.S. health systems, according to a clinical performance study by Thomson Reuters.
•Modern Healthcare magazine named HealthEast one of the top 100 "Best Places to Work in Healthcare" in the nation.
•Grand opening held for the newly constructed tower at St. Joseph's Hospital.
•St. Joseph's was the first hospital in the Twin Cities to use the latest patient tracking technology, Horizon Enterprise Visibility.
•Groundbreaking research completed by Dr. Andrew Portis, the Kidney Stone Institute Clinic medical director, found that removing all kidney stones (even the smallest fragments) is critical in preventing future stones.
•A new 16-slice CT scanner was installed at Bethesda to address the imaging needs of our complex medical patients.
•The Woodwinds maternity unit staff celebrated when the 10,000th baby was born.
•Woodwinds became the market leader for orthopaedic care in the Twin Cities.
•Surgeons at St. John's performed their 1,000th robot-assisted prostate cancer surgery with the da Vinci® System.
•St. John's is named one of "America's Best Hospitals" for urology care by U.S. News & World Report.
2010
•2010 marks the tenth anniversary of the First Choice survey.
•HealthEast Medical Transportation moves into new headquarters and celebrates its 100th anniversary.
•healtheast.org starts out the year with a total redesign.
•City Passport celebrates its fifth anniversary.
2011
•St. John's celebrates its 100th anniversary.
•MyTime, an electronic time collection system, is rolled out at HealthEast.
•St. Paul Heart Clinic joins HealthEast Heart Care.
•New HealthEast clinics open in Stillwater and Roseville.
•HealthGrades identifies Woodwinds Health Campus as performing in top ten percent in the nation for patient satisfaction.
Recent news
To learn more about what's going on across HealthEast, visit our Awards & Recognition or Press Releases at: www.healtheast.org
Notable Accomplishments / Recognition
Awards & Recognition
2012 awards and recognition
•Named a "Best Place to Work" for the seventh time by the Minneapolis/St. Paul Business Journal and #1 Large Employer in Minnesota.
•St. Joseph's Hospital is named to the list of 50 Top Cardiovascular Hospitals in the U.S. by Truven Health Analytics (formerly Thomson Reuters)
•Woodwinds Health Campus named one of the 2012 Top 100 Hospitals in the U.S. by Truven Health Analytics (formerly Thomson Reuters)
•HealthEast recognized for excellence by the International Board of Lactation Consultant Examiners and International Lactation Consultant Association
•Woodwinds ranked a “Best Hospital” in the Twin Cities by U.S. News Media & World Report’s 2011-12 Best Hospitals rankings
•2011 HealthPartners Innovation in Health Care Awards:
?Bethesda Hospital: Ventilator Liberation, An Innovative Interdisciplinary Model for Patient Care
HealthEast Kidney Stone Institute: Successful Outpatient Management of Kidney Stone Disease
St. John's Hospital: Late Pre-Term Infant Program
•HealthEast Physician Services received 2011 Partners in Excellence Award by HealthPartners
•HealthEast Kidney Stone Institute recognized by Medica’s 2011 "Raising the Bar: Rewarding Innovation in Transformational Care Delivery"
•Woodwinds received HealthGrades 2011 Outstanding Patient Experience Award™
•Bethesda Hospital received 2011 Innovation Award by National Association of Long-Term Hospitals for Ventilator Liberation
•St. Joseph's received Patient Safety Excellence Award by HealthGrades
•St. John’s awarded a "Best Practice" certificate from the Advisory Board Company for communications that effectively bring essential information to nurses
•HealthEast Clinics received Bridges to Excellence awards sponsored by Buyer's Health Care Action Group
•Bethesda Hospital received Celebrate Business Success Award from the St. Paul Chamber of Commerce
•Bethesda Hospital's Respiratory Care program received Quality Respiratory Care Recogntion from the American Association for Respiratory Care
•HealthEast Care System received the 2011 Gallup Great Workplace Award
•Best Places to Work – from the Minneapolis/St. Paul Business Journal.
HealthEast achieved the award based on:
Great results from hundreds of employees who completed the Business Journal's survey
Low employee turnover rate
High employee, patient and physician satisfaction rates
2010 awards and recognition
•Same Day Surgery at Woodwinds Health Campus recognized by the Studer Group for Excellence in Patient Care
•St. John’s Hospital recognized by HealthPartners Innovation in Health Care Awards for Tracking Results Pending at Discharge
•HealthEast Care System receives McKesson's 2010 Distinguished Achievement Award for technology innovation
•HealthEast Clinics received the Excellence in Patient Care - Physician Office Setting from the Studer Group
•HealthEast was named one of the "Top 50 U.S. Health Systems" by Thomson Reuters
•HealthEast Care System receives Achievement in Innovation Award by the Disparities Leadership Program
•HealthPartners: Partners in Excellence 2009-2010
Evidence-Based Cervical Cancer Screening
Patient Experience – Talking About Choices for Treatment
Patient Experience – Being Informed About Patients Needs
•HealthEast Care System awarded by Joint Commission Resources for efforts to increase influenza vaccination rate
•Woodwinds is among the 20 Most Beautiful Hospitals in the U.S. according to rankings by Soliant Health
•HealthEast was awarded the Innovation of the Year in Patient Care award by the Minnesota Hospital Association
•Woodwinds was named to the list of Top 100 Hospitals in the U.S. according to national ranking by Thomson Reuters.
2009 awards and recognition
•HealthEast was named one of the "Top 10 U.S. Health Systems" by Thomson Reuters
•Innovation of the Year in Patient Care award from the Minnesota Hospital Association - for HealthEast Maternity Care's successful Perinatal Safety program
•Woodwinds was named a 2009 Best Minnesota Hospital Workplace by the Minnesota Hospital Association for it's holistic model of care and healing environment for staff and patients
•2009 Eleven Who Care – Prestigious KARE 11 award to Kelly Moore for her outstanding contributions at St. John’s.
•2009 Eleven Who Care – Prestigious KARE 11 award to John Mastel for his outstanding volunteer contributions at Bethesda and St. Joseph’s.
•Eric Nussbaum, MD, chair of the neurovascular division at the National Brain Aneurysm Center based at St. Joseph's Hospital was awarded the 2009 BrainLAB Community Neurosurgeon Award
•Best Places to Work – from the Minneapolis St. Paul Business Journal.
•Top 100 Best Places to Work in Healthcare – For two consecutive years, Modern Heathcare named HealthEast one of the Top 100 "Best Places to Work in Healthcare" — in the nation. In 2009, HealthEast was one of just two health care organizations in theTwin Cities to receive this honor.
2008 awards and recognition
•25 Women to Watch in the Twin Cities – bestowed upon Cathy Barr, Bethesda CEO, from Minneapolis St. Paul Business Journal
•2008 Excellence in Medical Marketing Aster awards – bronze award for cancer care collateral
•2008 Health Care Hero Award – bestowed upon Dr. David Hale, Woodwinds Emergency Care Medical Director, by Twin Cities Business Magazine
•American Heart Association and American Stroke Association – recognizing St. John’s and St. Joseph’s hospitals for outstanding performance in treating heart and stroke patients
•American Psychological Association – best practices honor for Bethesda’s BRAVOe program, an employee engagement program
•Eleven Who Care – Prestigious KARE 11 award to Eleanor Jahnke for outstanding volunteer contributions at Bethesda
•Healthcare Marketing Report Merit Award for employer of choice ads and silver award for great place to work ads; merit award for maternity care collateral
•Leading With Faith Award – bestowed upon Roger Green, Vice President of Strategy, Policy and Communications, from the Catholic Spirit newspaper
•Minnesota Community Measurement and Bridges to Excellence – recognition to HealthEast Cottage Grove and Maplewood clinics for performance in care for coronary artery disease; recognition to Maplewood, Oakdale and Midway clinics for optimal diabetes care; recognition to Midway, Woodbury and Oakdale clinics for optimal vascular care
•Minnesota Hospital Association 2007 Patient Safety Improvement: Pressure Ulcers award
•MP Publishing’s Top 100 Most Influential Leaders in Health Care includes HealthEast CEO Tim Hanson; St. Joseph’s Hospital Medical Director Robert Moravec, MD; National Brain Aneurysm Center Chair Eric Nussbaum, MD; HealthEast Clinics Vice President and Executive Medical Director Steve Kolar, MD; Medical Director of Behavioral Health and Brain Injury Services at Bethesda Robert Sevenich, MD; and Medical Staff President Robert Weber, MD
•National Association of Long Term Hospitals Goldberg Innovation Award for Bethesda’s integrated model of care
•Service Industry Advertising Awards – merit award for career nursing ads
•Top 100 Best Places to Work – Modern Healthcare Magazine
•White Bear Area Chamber of Commerce Business of the Year Award for St. John’s Hospital
Benefits
9% Retirement plan and 3% retention bonus
Salary and RVU program benchmarked with national surveys
Bonus for Quality Outcomes and Patient Satisfaction